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Refund & Cancellation
Refund Policy
We believe in transparent, fair refunds. Understand your eligibility clearly before you book — no hidden clauses, no surprises.
Cancellation Timeline
Refund Eligibility by Timing
30+ days
Before Departure
Full Refund
Minus payment gateway charges (if any)
15–29 days
Before Departure
75% Refund
Cancellation fee of 25% applicable
7–14 days
Before Departure
50% Refund
Hotel and airline charges deducted
0–6 days
Before Departure
No Refund
Last-minute cancellations are non-refundable
How it works
Refund Process — Step by Step
Submit Request
Email or call us with your booking ID and reason for cancellation
Verification
Our team verifies your booking details within 24–48 hours
Approval
Refund eligibility confirmed based on cancellation date and policy
Credit
Amount credited to original payment method within 7–14 business days
Important Notice
Non-Refundable Components
The following charges are strictly non-refundable regardless of cancellation timing:
Visa application fees
Payment processing & convenience charges
Non-refundable airline tickets (LCC carriers)
Flash sale and early-bird promotional bookings
Entry permits & activity vouchers once issued
Pre-booked airport transfers (within 24 hrs)
Need to cancel your trip?
Reach out to us and we'll guide you through the process as smoothly as possible.